Call Center Representative Job at Sales Match, Washington DC

bWRaclIyTHdmM2VkZWNxbWY3dVp2QzNBU2c9PQ==
  • Sales Match
  • Washington DC

Job Description

Job Title: Remote Call Center Representative
Hourly Pay: $21 - $27/hour

Summary:

We’re currently seeking friendly, service-oriented individuals to join our team as Remote Call Center Representatives. This fully work-from-home role involves providing helpful, accurate, and timely support to customers over the phone. Your day-to-day responsibilities will include answering general inquiries, assisting with product walkthroughs, and directing callers to the correct departments when needed. If you enjoy helping others, have strong communication skills, and are interested in growing professionally in a remote support environment, this opportunity could be a great fit.

Job Responsibilities:

  • Speak with customers to understand their needs and provide clear, helpful responses to common questions.
  • Walk callers through how to use a product or service, offering guidance in a simple, step-by-step manner.
  • Use provided scripts to assist with basic technical troubleshooting, such as login issues or setup instructions.
  • Record detailed notes from each conversation in our call tracking or CRM system for future reference.
  • Escalate recurring concerns or unresolved issues to your team leader to support service improvements and customer satisfaction.

Qualifications:

  • Strong communication and listening skills, with the ability to speak clearly and calmly.
  • Quick learner who can follow structured scripts while also adapting to different types of calls.
  • Ability to manage multiple tasks at once and stay organized during high call volumes.
  • A quiet, dedicated home workspace and a reliable high-speed internet connection.
  • Previous experience in a call center, customer service, or support role is a plus, but not requiredtraining is provided.

Perks & Benefits:

  • 100% remote positionenjoy the benefits of working from home.

  • Competitive hourly pay ranging from $21 to $27, depending on experience.
  • Paid training with user-friendly scripts and support resources.

  • Supportive team environment with daily virtual check-ins and communication.
  • Opportunities to grow into roles in customer success, technical support, or other areas of the company.

Job Tags

Hourly pay,

Similar Jobs

Sysco

Truck Jockey Job at Sysco

Job Summary: Responsible for backing trucks to the dock at the appropriate doors while ensuring that the truck is functioning properly to perform the route, and performing other duties as assigned by Supervisor or Manager. RESPONSIBILITIES Provide technical...

RX2 Solutions

Data Analyst Job at RX2 Solutions

 ...TITLE: Data Analyst TYPE: Direct Hire LOCATION: Philadelphia, PA ONSITE/REMOTE/HYBRID: 100% onsite START DATE: May/June 2025 SHIFT: 1st Shift, M-F We are looking for a Data Analyst to join our team. The Data Analyst is responsible for analyzing operational... 

ScionHealth

Registered Nurse Geriatric Psych, Full Time Day Job at ScionHealth

 ...Registered Nurse Geriatric Psych, Full Time Day at ScionHealth summary: The Registered Nurse in Geriatric Psychiatry provides specialized nursing care to elderly patients with mental health needs at the Bradley Center of St. Francis-Emory Healthcare. This role involves... 

Scion Staffing

Remote QA Tester Job at Scion Staffing

Join to apply for the Remote QA Tester role at Scion Staffing .Scion Technology is seeking a Remote QA Tester for Database Migration...  ...data validationAttention to detail and troubleshooting skillsExperience with QA tools (Jira, TestRail)Strong communication skillsProactive... 

Indotronix International Corporation

Data Analyst Remote Job at Indotronix International Corporation

 ...Schedule - M-F, 8date to sAM - 5 PM CST (Remote); prefer candiit in Central Time Zone....  ...Include: Create and maintain product master data in SAP ERP environment. Support data...  ...could include: Master Data Analysts involved with the manual Data Creation &...