Job Description

Community Outreach Librarian

Salary: $42,245.99 - $69,705.88 Annually

Location: Main Library 

Job Type: Senior Management Full Time

Job Number: 074-25

Department: Office of Library Services

Division: LIBRARY PUBLIC SERVICES

Opening Date: 07/28/2025

Closing Date: 8/15/2025 11:59 PM Eastern

Pay Grade: 202

 

 

The initial salary may be up to 15% above the minimum salary based on verified related education, experience, and training above the minimum requirements. 

This position primarily works Tuesday-Saturday.

GENERAL DESCRIPTION OF DUTIES

The purpose of this position is to help foster partnerships by representing the library at community events, meetings, and forums; promote awareness of library resources and services to the public; complete related special projects; and coordinate with staff volunteers for outreach activities. The person in this position may assist with staff coverage in providing direct public services to library users. The person in this position assists with staff coverage at different branch locations and may be the designated Person in Charge. 

NOTE : The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The Job Description Questionnaire (JDQ) reflects a more detailed description of the position. Neither the job description nor the JDQ constitutes an employment agreement. Both are subject to change as the needs of the County and requirements of the job change.

ESSENTIAL DUTIES 

Develop, coordinate, implement, and evaluate outreach events both independently and in partnership with community stakeholders. Represent the library in the community by participating in various events and promoting library services and volunteer opportunities. Help foster and maintain partnerships. Schedules and coordinates with staff to attend events. Maintains accurate outreach event calendar, records, and statistics. Manages program budget.

Supervises one or more full-time equivalent employees. Initiate and /or recommend personnel actions, including hiring, promoting and disciplining; Create performance standards, JDQs and work procedures for staff; Communicate continuously with employees; share information in a timely manner, provide feedback, praise and correction promptly and with tact. Provide ongoing training and ensure County/Library policies and procedures are followed; Assist staff in resolving any work problems to ensure excellent public service and promote positive public relations; Ensures staff feels empowered to make decisions related to their areas of responsibility; Ensures staff maintains current training and participates in other learning opportunities. 

Information and technology services. Greet and offer professional expertise to library users as they enter the service area and as they use library resources. Accurately determine users’ information needs by employing interview techniques and matching their needs with appropriate resources based on factors such as reading level, technology literacy, depth and breadth of information required, time frames and more. Provide answers and assistance to queries received by telephone, online and mail. Place reserves and interlibrary loan requests for patrons; Oversee computer use, including public-access Internet PCs, printers and related equipment. Assist patrons by troubleshooting hardware and software problems; Provide instruction in the use of electronic, print and other formats of library resources; Provide services at other service desks or locations as needed. 

Professional development: Maintains awareness of technological developments and emerging library trends. Learn about or train on at least two new applications, devices, programs or services per year and share knowledge with supervisor and peers. (Training may be via webinar; hands-on experience; published media; or other.)

Serves as lead worker when assigned; may back up other supervisors as needed. Assists with staff coverage of the library. Information and technology services: Greet and offer professional expertise to library users as they enter the service area and as they use library resources. Accurately determine users’ information needs by employing interview techniques and matching their needs with appropriate resources based on factors such as reading level, technology literacy, depth and breadth of information required, time frames and more. Provide answers and assistance to queries received by telephone, online and mail. Place reserves and interlibrary loan requests for patrons. Oversee computer use, including public-access Internet PCs, printers and related equipment. Assist patrons by troubleshooting hardware and software problems. Provide instruction in the use of electronic, print and other formats of library resources. Provide services at other service desks or locations as needed.

OTHER IMPORTANT OR MARGINAL DUTIES

Completes special projects as assigned.

DIFFICULTY

Independent decision making is essential as decisions focus on day-to-day activities within the County. Decisions made at this level help to ensure that daily activities proceed smoothly and therefore help to move the County toward reaching a strategic goal. . Employee in this position must be aware of the library users’ needs and abilities. Matching appropriate information to the needs of the user requires creativity based on knowledge of all library resources and knowledge of resources available outside of the library as well. 

RESPONSIBILITY:

Supervision Received

The supervisor makes assignments by defining objectives, priorities and deadlines, and assists the employee with unusual situations that do not have clear objectives. The employee plans and carries out successive steps and resolves problems and deviations in accordance with instructions, policies, and accepted practices. The supervisor reviews the work for technical adequacy and conformance with practice and policy. Employee must be autonomous.

Supervision of Others

Yes.

INTERNAL AND EXTERNAL CUSTOMER CONTACT

Extensive internal and external customer (general public) contact.

EQUIPMENT AND TOOLS USED

Personal computers, word processing software, spreadsheet software, data base software, Adobe Creative Cloud, SIRSI Library Management System, and the Internet are among the equipment and tools used in this position.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

Work is performed mainly indoors, at a desk. Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular walking for periods of time. Must be able to lift/push/pull in excess of 20 lbs. May need to stand for long periods of time 

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of general library principles and philosophy; library services, i.e. children's, adult, reference, media, technology, outreach; PCs and of the on-line catalog , including borrower services, circulation services, and bibliographic services; LeRoy Collins Leon County Public Library policies and procedures; collection development and management; supervisory techniques; organizing and directing the work of others; motivating staff to provide excellent customer service; communicating courteously, efficiently and effectively over the phone and in person with a diverse population; resolve problems as it relates to public or staff; develop and implement programs; communicate clearly orally and in writing. 

MINIMUM QUALIFICATIONS

Masters degree in Library Science or Information Studies from an ALA-accredited graduate program; OR four years of relevant experience with a Bachelor's degree in Library Science, Education, Communication, Marketing or related degree.

Necessary Special Requirements:

Possession of a valid Class "E" State of Florida Driver's License with a favorable driving record. 

Must be able to work days, evenings, and weekends.  

All Leon County employees (regular full-time and part-time, OPS, and PRN) are required to work before, during and after a Declared Local State of Emergency (DLSOE). Participation is considered a condition of employment.

Selection Guidelines:

Formal application, rating of education and experience; oral interview and reference check; and drug testing.

FLSA STATUS : Position is Exempt. Analysis: Information Professionals are classified as learned professionals. 

BENEFITS:

Leon County Government offers an extensive benefit package for  FULL TIME  employees. EXECUTIVE LEVEL employee benefits are determined through contract negotiations. Below are some of the highlights.

• Medical Insurance-Employer and Employee Contributions


• Voluntary Dental Insurance


• Voluntary Vision Insurance


• Flexible Spending Accounts


• Group Term Life Insurance-Employer Paid


• Voluntary Supplemental Life Insurance


• Voluntary Long Term Disability Insurance


• Voluntary Legal Insurance


• Voluntary Individual Insurance Coverages with AFLAC & Colonial


• State of Florida Retirement Plan-Employer & Employee Contributions


• Voluntary 457(b) Deferred Compensation Savings for Retirement


• Retirement Savings Match-for-employees earning less than $50,000


• Annual Leave Accrual


• Sick Leave Accrual


• 3 Personal Days


• Paid Parental Leave


• Tuition Assistance Program


• Employee Assistance Program


• Loans At Work Program

Salary/Compensation: $42,246 - $69,706 per year

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Leon County BOCC

Job Tags

Full time, Contract work, Part time, Relief, Work at office, Local area, Flexible hours, Weekend work, Saturday, Afternoon shift,

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