Customer Success Representative – Onsite | $25/hour + 100% Paid Health Benefits
CV Resources is hiring a Customer Success Representative on behalf of a leading telecommunications company based in Meridian, ID . This is a fantastic opportunity to join a mission-driven team focused on delivering top-tier support and solutions to customers—all while enjoying competitive pay and fully covered health benefits .
Pay: $25/hour
Benefits: 100% employer-paid health insurance, 401(k), PTO
As a Customer Success Representative, you’ll play a vital role in ensuring an excellent customer experience by resolving technical and service-related issues for telecom products. You'll work closely with customers and internal teams to provide timely, effective support, while also promoting products and services that help customers get the most out of their solutions.
• Provide outstanding customer service via phone and email
• Diagnose and resolve technical and service-related issues
• Maintain accurate records of customer interactions and resolutions
• Troubleshoot and support telecom products and services remotely
• Escalate complex issues to the appropriate internal teams when needed
• Promote and educate customers on features, best practices, and upgrades
• Participate in ongoing training to stay current with industry trends and technologies
• Assist with special projects and other tasks as assigned
• 1+ year of customer service or help desk experience preferred
• Strong communication and problem-solving skills
• Ability to work independently and within a team
• Technical aptitude and willingness to learn new systems
• Reliable and committed to providing a great customer experience
• High school diploma or equivalent required
If you enjoy helping others, have a knack for troubleshooting, and are ready to join a team where your work makes a difference— we’d love to hear from you!
Apply today and take the next step in your career with a company that values both its customers and its people.
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