Job Description
We are transforming the way we work with inspections in the heavy industry with our innovative digital platform. Our solutions streamline maintenance, quality control, and reporting, helping businesses achieve excellence and safety. As a pioneering SaaS company established a decade ago, we are now in an exciting scale-up phase.
As part of our expansion, it is now time for us to start a new team in Texas, to be close to our clients in this region. This is a great opportunity to play a key role in establishing our team culture and setting the direction for success.
The role:
As a Customer Success Manager, you will be the key point of contact for our valued customers. You will focus on nurturing customer relationships, understanding their needs, and helping them maximize the value of our product. Your role will involve driving additional sales by upselling and integrating our solutions more deeply into their operations. Through regular assessments and proactive support, you will work to prevent churn and identify new business opportunities. Additionally, you will educate customers on our system, provide on-site consultancy when needed, and be ready to travel as part of your role. Your key responsibilities include:
What Were Looking For:
Other than that we are looking for a great communicator who knows how to convert information to practical knowledge to educate our clients, as well as building long-term relationships. You thrive on taking ownership and driving projects forward on your own andsee new opportunities to improve customer success.You are curious about new technologies and passionate about helping companies optimize their digital processes.
What We Offer:
Position Details:
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