Desktop Engineer, MCM/Intune Job at Softworld, a Kelly Company, Wellesley, MA

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  • Softworld, a Kelly Company
  • Wellesley, MA

Job Description

Job Title: Intune Desktop Engineer/Architect

Job Location: Needham, MA 02494



Onsite Requirements:

  • Intune
  • Microsoft Configuration Manager
  • Modern Management Implementation

    Job Description:

Core Requirements:

  • Must have experience with "Modern Management" of desktops using Microsoft Intune.
  • Must have experience with Microsoft Configuration Manager (MCM).
  • Ability to prepare/manage Operating Systems (OS) images for corporate use with technologies such as Microsoft Windows Autopilot, and Task Sequence in Microsoft Configuration Manager (MCM).
  • Must have experience in automation using PowerShell and other scripting languages as a Desktop Engineer.
  • Strong understanding of Azure Runbooks and Microsoft Graph API for automation.
  • Ability to troubleshoot Desktop Issues using various industry standard tools.

Responsibilities:

  • Use and optimize Intune features to help bring "Modern Management".
  • Leverage "Modern Management" to update new software and drivers from Intune.
  • Maintain Microsoft Windows imaging technology using Autopilot and Task Sequence for Physical systems and Golden Image for Virtual systems.
  • Perform Software Packaging tasks in preparation for deployment via Microsoft Configuration Manager and Intune.
  • Analyze business cases for upgrading existing infrastructure technologies or implementing a new infrastructure solution.
  • Work with various teams to define and enforce the Desktop Architectural Standards and identifying areas for improvement.
  • Track technology and market trends to acquire knowledge on new and existing technologies that could best serve Desktop architecture needs.
  • Train other IT professionals (tier 1 and tier 2 support) on the developed solutions and expected impact.
  • Mentor new employees on the team's policy and procedures.

Skills / Experience:

  • 5-10 Years of experience in Desktop Engineering or similar discipline.
  • Understand infrastructure security best-practices such as zero-trust, least-access, MFA, etc.
  • Experience in implementing and managing enterprise configuration management tools such as Microsoft Configuration Manager, Intune, and Ivanti.
  • Have high familiarity with building and customizing Windows and Thin (iGel/Wise) images.
  • An understanding of creating and managing reports using technologies such as PowerBI, Graph API, and Structured Query Language (SQL).
  • Exposure to Cloud-based technologies such as Azure, AVD, and AWS.
  • High level of technical expertise with Microsoft products such as Office 365 and Teams.
  • Strong understanding of Azure Runbooks and Microsoft Graph API for automation to convert repeatable processes and solutions to automatic operations.
  • Good understanding of Active Directory and Group Policy Management.
  • Demonstrated skill in solving problems with coding languages such as PowerShell, VBScript, or Python.
  • Understand ITIL best practices and processes and Project Management Methodology (PMM) fundamentals.
  • Understand best practices in change and release Management.
  • Knowledge of post-implementation environments and ability to follow through on "Day 2" to ensure infrastructure stability.
  • ** This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. **

Job Tags

Remote job,

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