Job Description

The Director, Local Government Sales is responsible for a team of Account Managers who maintain and expand relationships, while protecting and growing revenue with existing EFX Workforce Solutions (WS), Government Solutions clients. This role strategically guides and supports the Account Managers to represent and oversee the entire suite of WS solutions for their assigned customer’s book of business. Our growth potential is to capture more market share via new customers, with a focus on the Top 100 prospects per market segment (Housing and Workforce Programs) and wallet via new product solutions. This team serves as trusted partners and advisors to maximize the growing use and effectiveness of each client’s suite of solutions. Works closely with various business partners to provide best practices, insight, and direction to the Account Management team. Drives client retention of existing solutions through outstanding client service and support, while ensuring clients gain and recognize full value of solutions. Leverages Demand Generation strategies to drive revenue growth, serving as a trusted partner and advisor as well as maintaining productive and professional relationships with client contacts. Identifies, mobilizes, and delivers into the relationship the right people, solutions, resources, and ideas from across the organization. Meets assigned measurements of success for various growth and strategic objectives within the Government Solutions organization. Proactively assesses, clarifies, and validates customer needs on an ongoing basis, and provides thought around enhanced solutions and partnership. Successfully manages contract negotiations, contract renewals and RFP responses for existing services within own Book of Business (BOB). Provides subject matter expertise during these processes when the client is engaged with a Key Client Director and/or Vertical Leader on a key account found within their own BOB. Engages and participates in critical care efforts in situations where WS is at risk of losing a client and/or incurring brand and reputation damages. Proven ability to lead by example and develop team members. Proven successful track record in meeting and/or exceeding sales goals and client retention goals through delivery of services/products that add value and profit. Team player, coach and mentor. Experience needed includes 7-10 years of sales experience in technology, software, data, or professional services with a cross functional team approach; 3-5 years management/supervisory experience; 3-5 years government sales experience (state and local, federal a plus); Bachelor's Degree in Business or related field; travel up to 15%. Additional skills that set candidates apart include ability to work with all levels in an organization, leverage industry knowledge, sell new product solutions, prioritize multiple projects, understand C-level client challenges, exemplary communication skills, critical thinking, and proficiency in CRM and MS Office.

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