Infrastructure Engineer Storage Job at American Express, Phoenix, AZ

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  • American Express
  • Phoenix, AZ

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

Infrastructure Engineer – Storage

This role is reports to Director – Storage Build and is primarily responsible to work day to day storage tasks across multiple storage technologies in both private and public clouds. This role is also responsible for driving key initiatives working with multiple stakeholders across the organization and bring in thought leadership in driving RCA’s

Job Responsibilities:


  • Deliver storage Infrastructure build in timely fashion as per agreed timelines

  • Partner with various teams (Network, Datacenter) and stakeholders to drive project governance & project deliverables.

  • Frontend customers for new requests and engage Engineering teams as appropriate.

  • Drive efficiency across existing technologies

  • Drive backup/recovery initiatives/activities for Compute and Storage devices

  • Identify products/tools for Data migration as needed and implement process changes to reduce bubble costs.

  • Provide support for critical incidents.

  • Work with Sr Engineers across the organization for gaining deeper knowledge on storage products

  • Continue to learn and evolve technical skill sets on upcoming and new products

  • Knowledge on automation and ability to write scripts/API calls is a bonus

Skills and Qualifications:


  • Bachelor’s degree in computer science or related disciplines; or equivalent bachelor’s degree in a related engineering field

  • At least 4-8 years of working knowledge in Storage or Compute related technologies.

  • Deeper understanding on Network technologies will be a benefit.

  • Strong working experience on Incident/Problem management processes

  • Knowledge on product life cycle on any Infrastructure component is a benefit

  • Excellent communication and presentation skills

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:


  • Competitive base salaries 

  • Bonus incentives 

  • 6% Company Match on retirement savings plan 

  • Free financial coaching and financial well-being support 

  • Comprehensive medical, dental, vision, life insurance, and disability benefits 

  • Flexible working model with hybrid arrangements depending on role and business need 

  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 

  • Free and confidential counseling support through our Healthy Minds program 

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job Tags

Full time, Work experience placement, Work at office, Local area, Flexible hours,

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