Job Description

Job Description

Job Description

Salary: $69,000-$79,000

About The Company: Residential Niche

Our Purpose at Residential Niche is simple yet powerful: Enriching the Lives of Our People & Communities. We believe in creating more than just properties; we strive to establish and curate exceptional multifamily residential and commercial spaces that truly enhance the lives of our residents and the communities we serve.

What sets RN apart is our genuine dedication to creating welcoming environments. We understand the importance of fostering a sense of belonging and ensuring that everyone who interacts with our properties feels valued and at home. We take pride in our ability to create spaces that go beyond mere structures, cultivating vibrant communities where individuals can thrive.

By joining RN, you'll become part of a team that values collaboration, innovation, and personal growth. We offer opportunities for long-term growth and stability, providing a supportive environment where your skills and talents can flourish. Whether you're an experienced professional or just starting your career, RN is the place where you can make a real impact and be part of something truly special.

Key Responsibilities:

Tenant & Customer Service Support

• Serve as the first point of contact for basic tenant inquiries and concerns.
• Issue and track tenant work orders to ensure timely resolution.
• Communicate with tenants regarding late fees, lease amendments, and other financial matters.
• Facilitate move-in and move-out walkthroughs to ensure smooth transitions for tenants.
• Coordinate tenant onboarding, including key/fob distribution and new signage setup.
• Distribute tenant statements on a monthly basis.

Property Management & Operational Support

• Monitor and follow up on current vendor work orders.
• Assist in organizing property events and community engagement initiatives.
• Oversee printer and scanner administration for office needs.
• Order and manage office supplies inventory.
• Assist in maintaining lease proposals and amendments.
• Send out pending lease approvals to managers for review.
• Assist with minor software troubleshooting for tenants and staff.

Financial & Lease Administration

• Collect and apply tenant rent payments accurately.
• Verify apartment leases and payroll-related lease details.
• Run final reports after reviewing all lease agreements.
• Process and send received invoices to AVID for approval.
• Assist in sending eviction notices and coordinating legal paperwork as needed.

Employee & Community Engagement

• Recognize employee anniversaries and send birthday cards.
• Track and coordinate life-changing event acknowledgments for staff and tenants.
• Support event planning committees and assist with logistics for company functions.

Administrative & Compliance Support

• Ensure proper filing and mailing of invoices and other property-related documents.
• Send in payroll-related information as required.
• Serve as the office Notary Public.
• Answer incoming calls and provide assistance as needed.
• Assist with onboarding of new employees, including setup and initial support.

Benefits:

• Dental, Health, Vision Insurance as well as 401K
• Company paid AD&D, Life plan
  
• Join a dynamic team of professionals dedicated to providing high-quality maintenance services
• Work in a supportive environment that values teamwork and collaboration

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