Job Description

Apply for Job Job ID 92460 Location Aurora, Colorado Full/Part Time Full-Time Regular/Temporary Regular Add to Favorite Jobs Why Work with Us? A Front Row Seat to Innovation Patient Registration Representatives are valued team members here at Children's Hospital Colorado! Our Patient Registration Representatives play a crucial role in helping us deliver the best possible care to our young patients. If you're someone who is passionate about working with kids, and is detail-oriented with excellent communication skills, we want to hear from you! This position provides administrative support and high-level customer service support to patients, families, team members, providers and referring practices. Additional duties may include, but are not limited to, collecting copays; performing basic telephone triage duties; copying, scanning and/or filing various documents; and supporting insurance management functions. Current Openings: Anschutz (Aurora) - full time Annual Salary Range: $20.13 - $30.20 (based on hours worked and years of experience)/hourly wage Make an Impact Education - High School Diploma or equivalent Experience - One year of healthcare and/or administrative/customer service experience. Equivalency - A relevant associate or bachelor's degree may substitute for the required experience on a year for year basis Job Highlights Provides patient support services which may include scheduling, registration, patient reception, patient check in/out and follow-up visit support. Supports health insurance management functions by collecting patient insurance information, documenting the patient's method of payment and/or collecting copays and other payments. May also include supporting referrals and pre-authorizations and benefits/eligibility determinations. Obtains and documents patient demographic information. Receives inbound and/or places outbound patient calls in order to schedule appointments or surgeries, complete registration functions and to route calls as appropriate. Performs data entry functions, including entering patient demographic information and patient updates in a medical records system. Conducts patient and family rounding to ensure patient's/family's comfort level. Provides a high level of customer service support and assistance to patients, families, physicians and other internal/external customers. Supports patient safety by adhering to all infection control policies and safety guidelines. Utilizes and remains up-to-date with department office operations and established policies and procedures. Total Rewards and Benefits Comprehensive benefits: medical, dental, vision insurance, life and disability insurance, 403b employer match (retirement savings), robust wellness program, including an education benefit to help you advance your career. Total Rewards package: Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April. Loan Repayment: Children's Hospital Colorado is a qualifying employer for the federal Public Service Loan Forgiveness Program (PSLF) Here, it's different At Children's Hospital Colorado, we know our stories are never ours and ours alone. It takes all of us, every role, to deliver the best possible care to each child and family we treat. That is why we build our teams toward a foundation of equity in access, advancement and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors. It is an ending we can only write together. Come write your story with us! Kids are Incredibly Different Apply to Join our Team Children's Hospital Colorado provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note: If you require a reasonable accommodation to assist you with the recruitment process, reach out to ADA@childrenscolorado.org . Equal Employment Opportunity It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information. Connect with Us! Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years. We have been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the nation's top 10 pediatric hospitals by U.S. News & World Report. A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Equal Employment Opportunity It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information. Salary Information Hourly Rate of Pay: Benefits Information As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid sick leave and a robust wellness program. As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April. Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year. Children's Hospital Colorado

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