The PMIS Administrator (Admin Level I) will assist the PMIS Team with system-level configuration and support both internal and external users. The MBTA’s Enterprise-wide Project Management Information Systems (PMIS) affect all aspects of development projects and the PMIS Team will be required to be highly responsive and able to prioritize end-user needs in the best interest of MBTA. The PMIS Administrator (Admin Level I) is an entry level PMIS Administrator position with career growth advancement potential within the PMIS organization. System Specific Responsibilities Assist Project Setup Assist with user Provisioning Assist with Onboarding and training of new users Provide user Technical Support & training Review monthly and quarterly product release notes Regularly attend project staff and support meetings Other duties as assigned by Senior PMIS Admins and PMIS Director Change Management Responsibilities Assist with the development and maintenance of process-specific support documentation. Coordinate and participate in user acceptance testing of major changes (e.g., new structured workflow) Document Management Responsibilities Assist with developing and maintaining a standard project template library (pro-formas, contracts, change orders, directives, etc.) Minimum Requirements High school diploma or equivalent (G.E.D.) Six (6) to twelve (12) months of experience in co-op, intern roles or related experience in the following areas: project administration or coordination duties, supporting a large department or group in project controls, financial reporting, project management plus any of the following experience: public policy, public administration, consulting, or related field. Skills in using computer software such as MS Word, Excel, and Outlook. Excellent interpersonal skills and demonstrated ability to interact effectively with all levels of staff within a large organization. Excellent organizational skills to prioritize multiple tasks, develop, analyze and/or work in an environment of heavy pressures and changing priorities. Demonstrated written communication skills and the ability to compose correspondence and reports. Intermediate-level experience with computerized systems, database management, spreadsheet, and word-processing programs to manipulate data and create reports. Ability to document and troubleshoot problems and develop creative solutions. The ability to work effectively with a diverse workforce. Preferred Experience and Skills An Associate’s degree from an accredited institution in Computer Science, Construction Management, or Business Administration. Experience using PMIS applications (i.e., e-Builder) or other capital or construction management software. #J-18808-Ljbffr MBTA
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