Remote Customer Services Representative ( Remotely ) Job at Freelancerprox, Remote

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  • Freelancerprox
  • Remote

Job Description

Freelancer Prox is the first platform to provide a fully cost-free experience for both recruiters and job seekers. By creating a professional profile, candidates can enhance their global visibility and significantly increase their chances of being hired quickly for both remote and on-site positions. We encourage professionals to establish their profiles today to maximize opportunities for immediate and worldwide employment.

Freelan Contract is seeking a highly motivated and dedicated Customer Services Representative to join our team. As a full-time, remote employee, you will have the flexibility to work from any location while providing exceptional customer service to our clients.

Key Responsibilities:

– Serve as the first point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner

– Maintain a high level of product knowledge to effectively assist customers with their needs

– Process orders, returns, and exchanges accurately and efficiently

– Collaborate with other team members to ensure customer satisfaction and retention

– Continuously strive to improve customer service processes and procedures

Qualifications:

– High school diploma or equivalent; college degree preferred

– Minimum of 1-2 years of customer service experience, preferably in a remote setting

– Excellent communication and interpersonal skills

– Strong problem-solving abilities and attention to detail

– Proficient in Microsoft Office and experience with CRM systems

– Ability to work independently and in a team environment

– Availability to work full-time, including weekends and evenings as needed

Jobicy job ID: 119981

Job Tags

Remote job, Full time, Contract work, Freelance, Work at office, Immediate start, Worldwide, Afternoon shift,

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