Position Summary
As the HVAC Service Manager at Survoy’s, you will be the critical link between our office operations and field teams, ensuring we consistently deliver top-quality service and an exceptional customer experience. You’ll oversee daily processes—from managing inbound service requests and aligning scope and pricing, to collaborating closely with our General Manager to effectively deploy strategy to our field technicians. Above all, you’ll be our customer service champion, guiding your team to exceed client expectations every time.
In this role, you’ll report to the General Manager and manage dispatch, procurement, and the field based team. You’ll also work collaboratively with our operations leads to ensure strategy is executed seamlessly. This is an onsite position reporting to the Survoy’s offices daily.
What You’ll Be Doing
1. Driving Execution of Scope
2. Championing Customer Relationships
3. Driving Operational Excellence
4. Leading & Mentoring Your Team
5. Strategic Collaboration
6. Additional Responsibilities
Qualifications & Skills You Bring
Experience & Education:
Technical & Leadership Proficiency:
Physical Requirements:
What We Offer You
Join Our Team at Survoy’s
If you’re an experienced HVAC professional seeking a leadership role in a company that truly values and invests in its employees, Survoy’s is the perfect place for you. We’re committed to helping you succeed, both personally and professionally, by providing the tools, training, and supportive environment you need to lead your team to excellence.
Ready to build the next chapter of your career with us? Apply today and discover how Survoy’s can help you reach new heights in HVAC service management.
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