First responder to all process defects and failures – helps operator place accurate information into the QN. Respond to process priorities as directed by on shift leadership. Utilize troubleshooting guides for defect investigations. Maintain accurate QN database with all required information. Provide input to Process Engineer for defect elimination. Record all process changes in the Change Log as required by TL9000. Provide instruction and training on process changes as required. Assist Process Engineering in maintaining production tooling inventories. Support process trials and projects as required. Assist shift Maintenance TSA’s as required. Ensure all product meets requirements as defined by the Plant’s Quality Management Systems. Comply with all applicable safety and environmental procedures and guidelines. Other duties as assigned by supervisor or a member of management. Education: Required: Associate Degree in Engineering Technology or equivalent technical work experience. Preferred: Six-Sigma Green Belt. Experience Required: Minimum of three years in an optical fiber / cable manufacturing facility or equivalent. Must complete OJT for specific job classification, as required, in a timely manner. Preferred: Previous experience in a technician role. Proficiency in at least two optical cable manufacturing processes. Skills/Attributes: Analytical technical problem solver. Meets objectives with minimal supervision. Motivated team player with a professional and positive attitude. Able to learn new technical skills quickly. Results oriented and careful about documentation of work. Ability to prioritize and maintain focus in a rapidly changing manufacturing environment. Ability to communicate process issues to technical and operations personnel. Willing to work overtime and flexible hours, including holidays to cover vacations or support emergencies and planned maintenance activities.
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