Job Description

About this role

A robotics and software company seeks a Solutions Engineer to join their growing team! This is a direct-hire opportunity!

In this role, you’ll serve as the technical bridge between our product and our customers. This is a cross-functional, detail-oriented role ideal for someone who thrives on translating complex technical capabilities into real-world projects. In this role you will:

• Serve as the main technical point of contact for customers, managing the handoff from business development to deployment.
• Translate internal product capabilities into clear, customer-facing deliverables such as product data sheets, deployment plans, and pilot reports.
• Develop and standardize key technical documentation templates, including pilot reports and deployment guides, to support repeatable and scalable execution.
• Coordinate logistics and execution for site installations, including working with electricians, facilities staff, and customer stakeholders.
• Communicate proactively and credibly with external teams, setting realistic expectations and helping customers understand what is technically possible.
• Collaborate cross-functionally with engineers and product teams to capture feedback, identify blockers, and refine deployment processes.
• Contribute to project execution and documentation, supporting repeatable, scalable rollouts of our automation technology.
• Think critically about edge cases, compliance, and customer constraints—and help design processes that allow our systems to succeed in varied environments.

Qualifications

• 2-4 years of experience that is non-internship and non-academic in a solutions engineering, systems integration, or customer-facing technical role — ideally at a startup or fast-moving company.
• Technically literate with an understanding of how systems come together — across mechanical, electrical, and software components.
• Real commercial experience / non-internship, non-academic experience in a solutions engineering, systems integration, or customer-facing technical role — ideally at a startup or fast-moving company involving hardware or automation systems
• Must have worked directly for or from engineering teams and have technical depth/engineering context AND customer-facing experience. Experience managing engineering projects or deployments, ideally involving hardware or automation systems.
• Excited to work in-person at our HQ in Sterling, VA
• Exceptional communication skills and an ability to break down technical concepts for both internal teams and external stakeholders.
• Overly academic with no commercial level production experience
• Highly detail-oriented, organized, and able to manage multiple parallel threads.
• Undergraduate degree in Engineering or Robotics
• Self-starter with a bias toward action and ownership.
• Product, project management, business development with technical background / in more technical sales experience

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