Description Synergy ECP is looking for a Telecommunications Network Engineer to provide maintenance and sustainment of existing networks. Responsibilities include: Resolve routine network problems; operate network analyzers, WAN test equipment, and network simulators. Monitor data or voice system networks for various messages, alarms, or issues. Activate scripts as alarms occur or issues surface. Confirm accuracy of messages, alarms or issues and/or determine severity of problem, issue or alarm. Initiate resolution as appropriate. Troubleshoot problems using scripts and standard, routine procedures; escalate as appropriate. Research issues to determine if problem may be resolved using predefined procedures. Resolve basic issues; document the results. Communicate occurrence of alarms or issues and resulting actions taken to resolve or escalate problem. Execute scheduled maintenance routines in accordance with standard procedures. Identify issues or problems and resolve as appropriate; escalate when necessary. Activate/deactivate network lines according to established schedules. Perform first- and/or second-level problem determination (first level is help desk). Interface with users and/or network vendors. Follow detailed work instructions. Requirements Two (2) years of experience in programs and contracts of similar scope, type, and complexity are required. Associate's degree in engineering technology from an accredited college is required. Two (2) years of additional network engineering experience may be substituted for an Associate's degree. Experience with installation and configuration of any levels of network devices, such as firewalls, switches, routers, cabling, Cisco, Brocade, or Juniper devices is a plus. Experience supporting WAN technologies such as SONET (OC3, OC48, OC192), DS3, T1, etc. Experience with Taclanes/KG-175, etc. Experience with MPLS, BGP, VPNs, etc. IAT level II baseline certification as defined by DoD 8570.01-M is required at time of start. Desired: CompTIA Network+, CCENT, CCNA, CCNP, CCIE, or equivalent.
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