Job Description

Summary: The Dental Front Desk Receptionist is responsible for providing exceptional customer service to patients while managing the administrative tasks of the dental office. This role requires strong communication skills, organizational abilities. and a positive attitude.

Responsibilities:

• Greet patients warmly upon arrival, verify their identity, and update their patient records.
• Manage the appointment calendar, schedule appointments, and reschedule as needed.
• Verify patient insurance coverage and eligibility.
• Collect payments for dental services, process insurance claims, and reconcile accounts.
• Answer and manage incoming calls, schedule appointments, and provide general information to patients.

Experience Required:

• Dentrix Experience preferred
• Bilingual (English and Spanish required)
• Previous experience in a dental office required.

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