Job Description

Position: Member Service Representative

Location: El Cajon, CA

Pay Rate: $18 to $20 per hour

Hours: Monday through Friday, 9 AM to 5 PM.

Position Overview

Ultimate Staffing Services is actively seeking an enthusiastic and customer-focused Member Service Representative to join their client's team in San Diego, CA. The ideal candidate will have a passion for helping others and a commitment to delivering exceptional service to members.

Responsibilities

• Providing prompt and courteous service to members, addressing their inquiries and resolving any issues efficiently.
• Maintaining accurate and updated member records, ensuring data integrity and confidentiality.
• Collaborating with team members to ensure seamless operations and excellent member experiences.
• Assisting members with account-related transactions and providing guidance on available services.
• Adhering to company policies and standards in all member interactions.
• Identifying opportunities to enhance member satisfaction and suggesting improvements to service processes.

Qualifications

• Previous experience in a customer service role within the financial industry.
• Strong communication skills, both verbal and written.
• Ability to work effectively in a team-oriented environment.
• High school diploma or equivalent education.

Please apply today for additional details and consideration!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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